Data Transparency Statement

Helius Wellness Private Limited ("Helius Wellness", "we", "our", or "us") transparency and trust form the foundation of our relationship with every user. Through our AI-powered platform, Helius Pulse, we're helping individuals take control of their heart health with complete clarity on how their data is used, protected, and respected.

This Data Transparency Statement explains how we collect, process, and safeguard personal and health-related data in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. It complements our Privacy Policy and reflects our commitment to ethical and responsible data handling in preventive healthcare.

By using our platform, you acknowledge that you have read, understood, and agree to the data practices described in this statement.

Our Commitment to Data Transparency

We handle sensitive health data every day and treat that responsibility with the highest level of care. Our AI models are designed to provide accurate and personalized heart health insights without compromising user privacy. Every decision we make around data collection, usage, and protection is guided by a single principle: your health data belongs to you.

Purpose and Scope

The purpose of this Data Transparency Statement is to help users clearly understand how we handle data collected through Helius Pulse. It covers personal details, health-related inputs, and limited technical data gathered during app use.

Our goal is simple to ensure that users know what data is collected, why it is collected, and how it contributes to more accurate, preventive, and personalized heart health insights.

We do not collect any unnecessary information or use your data beyond what is required to deliver our services effectively.

Data Collection and Use

When you use Helius Pulse, we collect only the data necessary to provide meaningful health insights and improve app performance. This may include personal details such as name, age, and contact information, health inputs such as heart rate, symptoms, or lifestyle factors shared by you, and technical information such as device identifiers and app usage logs to enhance functionality and security.

This information helps us generate your Heart Health Score, offer personalized lifestyle recommendations, and enable features like doctor consultations.

We may also use anonymized and aggregated data for health research and AI model improvement, but this data cannot identify any individual user.

Data Security and Protection

Protecting your data is a core part of our mission. Helius Wellness uses advanced security systems to safeguard all personal and health information. Sensitive health data is encrypted both during transmission and when stored.

Access is strictly limited to authorized healthcare professionals and technical experts who require it for legitimate purposes. All such personnel and partners are bound by confidentiality and data protection agreements.

We continuously review and strengthen our systems to ensure that your health data remains secure, private, and protected from unauthorized access.

Data Sharing and Third-Party Access

Helius Wellness does not sell or trade user data. However, to provide complete care and ensure seamless operations, we may share certain data with trusted third parties, including certified doctors or healthcare professionals for consultation purposes, and secure cloud providers and analytics partners to maintain and improve our platform.

Every third-party partner operates under strict confidentiality obligations and complies with applicable data protection laws. When data is used for analytics or research, it is completely anonymized and cannot be traced back to you.

User Rights and Choices

We believe every user should have complete control over their own data. You have the right to access the personal information stored with us, correct or update inaccurate information, and request deletion of your data or withdraw consent.

You can manage these preferences directly in the app or contact our support team for assistance. Verified requests are processed promptly in accordance with applicable legal and regulatory standards.

Your health information will always remain private, secure, and under your control.

Continuous Transparency and Improvement

Healthcare and technology evolve rapidly, and so do our data practices. Whenever we make significant updates to how we collect or use your data, we will communicate them clearly through the app or our website.

We encourage users to review this page periodically to stay informed. Continued use of Helius Pulse after any update will be considered as your acceptance of the revised statement.

Contact and Grievance Redressal

If you have any questions or concerns about this Data Transparency Statement or our data handling practices, please contact our Data Protection and Grievance Officer at:

📧 heliuswellness.admin@heliuswellness.com

We are committed to addressing all data-related concerns quickly, transparently, and in full compliance with Indian data protection laws.

Governing Law

This Data Transparency Statement is governed by and construed in accordance with the laws of India. Any disputes arising from this statement will be handled as per the dispute resolution procedure outlined in our Privacy Policy.